Frequently Asked Questions
FAQ
Have questions? From product details to shipping and care, find what you need below — quickly and clearly. Still need support? Feel free to reach out. We’re always here to help.
Your First Visit
Start your journey with clarity and confidence. Here’s what to expect when you arrive at Lumé for the first time.
We recommend starting with the Initial Consultation, a 30-minute session where we listen to your needs, assess your skin in depth, and create a personalized plan.
Yes. Each treatment is designed to adapt to the unique needs of your skin, even the most sensitive.
We suggest arriving with clean skin, free of makeup. For specific treatments, we’ll share guidance in advance.
After Your Treatment
Your skin’s journey continues beyond the treatment room. Here’s what you can expect afterwards.
Most treatments require no downtime. At most, slight sensitivity or redness may appear, fading quickly into a healthy glow.
This depends on the type of treatment and your goals. We’ll design a plan that feels right for you.
Results build gradually: with consistency, you’ll notice more balanced, stronger skin with lasting luminosity.
Products & Booking
Every detail is chosen with intention — from the formulations we use to the way you book your visit.
Yes, we work with expert formulations chosen for their proven efficacy, backed by science and experience.
Absolutely. Our approach is integrated: combining techniques enhances both results and wellbeing.
You can book online, via WhatsApp, or by calling us directly at +39 375 9828832.